Assistant Manager - HR Operations

Assistant Manager - HR Operations
Malabar Head Quarters
Role Objective

To manage and execute HR activities for Jewelry business vertical of Malabar Group viz.
Malabar Gold & Diamonds Retail ( All India coordination).

Primary Responsibilities

- Understand the manpower requirements and conduct walk in interviews for MGD Showrooms.
- Coordinate with Regional offices on recruitment needs.
- Post job openings on internal job portal as well as external job portals.
- Source potential candidates within timelines and maintain a database of the same
(Senior profiles, Heads position).
- Screen candidates by reviewing resumes & job applications, and conduct preliminary
interview to assess knowledge, skills, and experience to best suit open positions.
- Do interviews and facilitate hiring of appropriate talent to meet business demands.
- Schedule interviews online and offline, ensure that interview panel and candidates are
available on time and coordinate accordingly.
- Negotiate and discuss salary with selected candidates
- Ensure timely communication to candidates on interview feedback.
- Prepare and issue offer letters to selected candidates.
- Ensure proper background verification for selected candidates.
- Timely update Recruitment MIS.

On boarding and Induction
- Conduct joining and induction process of new hires and ensure that the required orientation
programs are provided in a timely manner.
- Issue Appointment letters, Appraisal forms etc.
- Ensure proper completion of joining process.
- Check and collect all necessary documents as per checklist, follow up & ensure that any
pending documents (if any) are collected.
- Communicate with showrooms on joining intimation.
- Arrange travel requirements of joinees to showrooms.

- To monitor and check attendance regularization for employees of MGD.
- Execute payroll process by ensuring that the salary payout of the units happen within the
specified TAT.
- Undertake Advance deductions, Arrears, special allowance, monthly attendance exception,
overtime updation.
- To check all statutory components (PF,ESIC, Bonus,PT,LWF) are compiled and ensure timely
payment of the same.
- To check and ensure that TDS deductions are complied as per government norms.
- To work closely with Finance team to communicate and ensure required fund availability,
cheque payments for payroll processing.
- To resolve any discrepancies in payout and answer queries.

- To analyse data and recommend suggestions for accuracy in data.
- To collate data and generate MIS reports accurately as per unit requirements.

Performance management system
- To support and ensure confirmation of employees on corresponding appraisal data.
- To support and coordinate for annual performance appraisal of PAN India employees as
per timelines .
- Follow up on pending appraisals and ensure that all employees have got clearly defined KRAs .
- Support and execute overall PMS Process as per the management decisions.
- To collate the final KRA appraisal scores and the unit recommendations on promotions and
increments (as decided in consultation with Head- HR and HODs) to CH- HR. Based on approvals,
ensure the salary correction is updated in payroll.
- Address queries on PMS Process.

Employee Relations
- To check and update on all employee life cycle related activities like confirming transfers,
deputation, promotion, unauthorized absence and resignation.
- To check, update and facilitate employee retention in case of resignation.
- To address and provide support to employee grievances.

Internal Complaints Committee, Grievance handling, disciplinary Proceedings
- Effective grievance handling and manage disciplinary proceedings.
- To support in developing policies and guidelines.
- To liaise with hearings on acts of misconduct or proceedings when applicable.
- Address and handle grievances.

- Act as a liaison between company and employees by explaining Insurance policies viz. Medical
and Life Insurance and responding to their queries.
- Collect documents required for enrolment.

Separation - Head Position
- To initiate and ensure a smooth exit process of the resigned employee.
- To recover all the assets from the resigned employee, and ensure proper hand over is done.
- To check that clearances are obtained from all the necessary departments in order for the
employee to exit from the organization.
- Undertake the completion of exit interview and issue experience or relieving letters to the employees.
- To check and process gratuity and other settlements as part of F & F.
- Ensure that final settlement and relieving processes are completed as per Company policies.

Branch Support
- Coordinate deputation activities by facilitating proper showroom coordination.
- Coordinate with Store Heads and arrange staffs for special duty as per store requirements
- Consolidate all requirements of visiting Card, Coordinate with Vendors & Settlement of payments.

Additional Responsibilities
- Respond to internal and external HR related inquiries and provide assistance.
- Ensure that HR activities assigned are performed as per the existing company HR policies and norms.
- Ensure active participation in HR initiatives to achieve organizational goals.
- Provide support to management and employees on HR related issues.

Any other additional responsibility could be assigned to the role incumbent from time to time as a
standalone project or regular work. The same would be suitably represented in the Primary responsibilities
and agreed between the incumbent, reporting manager and HR.
Human Resource
Post Graduation
upto 35
5 to 6 Years
30000 to 35000