The Head - Projects will be responsible for spearheading the implementation of the expansion strategy for the Malabar Gold & Diamonds India business, to facilitate the sustained growth and profitability of the business through introduction of new stores or renovation of existing stores.
Strategy and Planning
• Provide strategic leadership for the Project function and develop project plans that are in alignment with MGD’s overall organizational objectives • Proactively question existing processes and bring about automation/improvements to enhance efficiency and optimize results • In partnership with the Head – New Business Development, forecast and plan new store openings and renovation/refitting projects for the upcoming year
• Prepare the annual project budgets and gather the necessary approvals for the same • Evaluate feasibility studies conducted and share recommendations on the way forward with management • Finalize the store requirements, store layout and design of the team in collaboration with the Visual Merchandising team • Liaise with the international Projects team to align on common design approaches where applicable, with the aim of providing a uniform customer experience of an MGD store regardless of which country they are in • Oversee all projects in India business to ensure completion on time and within budget, using best-in-class resources • Manage project financials and develop guidelines on resource mobilization to sufficiently supplement project requirements based on scope • Oversee vendor management activities (eg: releasing tenders, identifying and evaluating vendors, defining SOW, negotiating rates, timely release of payments etc.) to enable the best quality of service is obtained at the optimum price • Actively liaise with cross-functional stakeholders to gather inputs on their civil and maintenance related requirements and cater to the same • Closely monitor all project statuses and resolve any project escalations that may cause delay • Ensure the upkeep of project documentation to maintain uniformity and transparency • Provide periodic reports about existing and upcoming projects to the management and ensure it is in line with the overall business objectives • In case of new stores, create and deploy cross-functional teams for starting up store operations and hand-holding store staff • Upon project completion, obtain feedback from key stakeholders and incorporate the same into future projects, to enhance quality of service provided • Lead the creation, approval and maintenance of material sample boards, to enhance standardization of practices
• Communicate job expectations to the team; plan, monitor, appraise and review job contributions in a regular manner • Confer with team members to discuss issues, coordinate activities or resolve problems to facilitate execution excellence • Monitor team performance on a continuous basis to identify and develop high performers so as to motivate them, and coach low performers • Build a strong second line of leadership by providing direct reports with adequate exposure and growth opportunities