Support the store head by managing the sales of jewellery and operations of the store; responsible for product management and promotion strategy and ensure that store meets the targets Support the Stores Head in aligning the sales strategy with the overall strategy and support in the achievement of the sales targets as per the annual business plan. Ensure efficiency, quality improvements and cost optimization through improvements and benchmarks with leading practices. Support the store head to ensure that the store meets the ROI, and other targets based on the annual business plan. Support the Store Head in Planning BTL Marketing Activities Maintain stock account and tally the closing stock with accounts for jewellery; responsible for periodic replenishment of the jewellery stock by placing stock order through OMS. Achieve category wise sales target ; support the Sales Executives to handle customer in case of any need, educate the customer for up- sell and cross- sell. Responsible for periodic visit to the vendors for product selection. Interact with hi-profile and wedding customers and understand their requirements and ensure that they are served as per Organizational guidelines. Educate the customers about the product to build awareness and upselling. Ensure availability of adequate resources in the section as per the manpower matrix.
Skills Required: customer service, patience, ability to accept criticism and work well under pressure, ability to work well with others, sensitivity and understanding