Guest Relation Manager

MGD1008
Guest Relation Manager
Malabar Gold & Diamonds
• Welcome customer who enters the store and understand their requirements.
• Guide the customer to the salesperson
• In case all sales persons are busy, guide the customers to the waiting area and keep them engaged
• Customer feedback for non purchase, selection and service
• Record customer complaint
• Adhere to telephonic ethequite
• Inward outward courier register
• Assist marriage parties in item setting
• Educate customer on scheme
Marketing
Calicut;Ernakulam
Andhra Pradesh
India
Graduation / Dip: in Hospitality
30-35
4 to 5 Year
As per industry standards