Manager - E-Commerce

Manager - E-Commerce
Malabar Gold & Diamonds
Job Role

Responsible for managing all aspects of the ecommerce business of Malabar Gold & Diamonds including, business planning, content strategy and development, promotional campaigns and other online marketing, website design, customer service, web analytics and web technologies.


· Working with the Marketing, Creative and the Digital team to grow the website to maximize the Search Engine Optimization success.

· Responsible for the smooth running of the website and all e-commerce platforms such as app, & mobile Web to increase the sale.

· Responsible for the visual quality and the efficiency of all online channels.

· Work with the relevant team to maximize warehouse support in providing smooth and excellent customer service and fulfilling online orders.

· Implement new sales and marketing initiatives to increase e-commerce sales and profitability.

· Identify new areas of e-commerce opportunity beyond current organizational thinking.

· Monitor sales, marketing, technology and management to deliver a superior shopping experience for all customers.

· Manage the overall user experience, including site navigation, content development, and promotional campaigns.

· Research market in order to discover new trends and technologies in order to improve website performance.

· Manage digital marketing solutions, social media integration, SEM, SEO and other monitoring methodologies and analytics for planning various ways to increase online presence of the company.

· Design and prepare MIS reports for all e business metrics for various online platforms and achieve all growth objectives and develop all enhancements to direct supply networks.

Operations( All Others)
Mumbai Andheri
Post Graduation/ MBA <br />Gems & Jwellery Ecommerce Experience is a must
8 to 10 Years
As per industry standards